ORDER TRACKING/INFORMATION

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

STEP 1

DELIVERY

After your payment is complete, we send your order and send an email, with the information to track your order.

Worldwide delivery within 7-14 working days.

Delivery time can be delay during holiday periods or if customs check it.

STEP 2

TRACK YOUR ORDER

You can track your order, using the Thaïland post-office’s website.

You have different countries post-office’s websites below.

STEP 3

DELIVERY COMPLETED

When your order arrived in your country, you can track it on your post-office’s website.

If you can write a review for your order, it will be appreciated, thank you !

Get answers to all your questions you might have.

We will answer any questions you may have about your order.

Monday to Friday from 09:00 to 19:00 UTC +7

CONTACT US

SEND US A MESSAGE

[contact-form-7 id=”608″]

CONTACT INFORMATION

Bangkok, Thaïland

contact@ekality.com

Do you have questions about your order or delivery? Send us an email and we’ll get in touch shortly.

TRACKING'S WEBSITES

THAILAND POST-OFFICE TRACKING : HERE

BELGIUM POST-OFFICE TRACKING : HERE

FRANCE POST-OFFICE TRACKING : HERE

GERMANY POST-OFFICE TRACKING : HERE

ITALY POST-OFFICE TRACKING : HERE

SPAIN POST-OFFICE TRACKING : HERE

UNITED KINGDOM POST-OFFICE TRACKING : HERE

USA POST-OFFICE TRACKING : HERE

AUSTRALIA & CANADA post-office tracking can be made on Thailand post-office website only !